We offer goods for sale through our website and also from our premises in Montrose. Our prices vary from time to time and we have the right to change prices without notice and to withdraw products without notice.
Please note: Prices on our website do not always represent what is the Montrose depot price.
The prices we quote on the website always include VAT at the applicable rate.
All our goods are offered on a payment with order basis. Payment is due prior to dispatch of goods and is accepted by most credit cards and debit cards.
The majority of our products are hand made to order, please allow 3 weeks for the item to be manufactured and shipped. If you have a specific date you need your bag by please let us know in the comments section or contact the office and we’ll do everything we can to achieve this. On occasions where we have items in stock, we would anticipate dispatch being within 5 working days of order. We will keep you notified of the status of your order and will endeavour to send the item as quickly as possible. The goods become your property as soon as they are dispatched to you. As we are closed for two weeks during the Christmas Holiday period, goods ordered during this time will not be dispatched until after the 8th of January 2023. The last order date for delivery guaranteed in time for Christmas is 8th December 2024.
We will deliver your order to any mainland UK address. Our standard delivery uses Royal Mail or a national carrier and in most cases you will receive your goods within a few days. (Please contact us for a delivery quote if you require delivery outside of mainland UK).
If you wish to cancel your order you may do so at any time prior to dispatch of the goods. Please cancel by telephone to confirm this is possible. Our telephone number is 01674 672657.
Montrose Bag Co does not disclose buyers’ information to third parties.
All items will be checked prior to dispatch. All goods must be checked when received and if there is any damage then this must be reported to Montrose Bag Co within 48 hours of receipt, otherwise no claims can be entertained.
Gift vouchers are non-refundable and cannot be exchanged for cash.
Vouchers are valid for 12 months from date of purchase.
Vouchers cannot be replaced if lost, stolen or damaged.
Gift vouchers cannot be re-sold on any Internet site such as E-bay, Gumtree, or any similar site.
Credit will be issued for any purchase made using a voucher where the value of the purchase is more than £1.00 below the voucher total.